Privacy Policy

1. 📋 Information We Collect

When you use PDFMela, we may collect the following types of information:

• Account Information: Your name and email address when you register or log in.
• Purchase Information: Order history, payment status, and downloaded products.
• Usage Data: Pages visited, books viewed, search queries, and time spent on the site.
• Device Information: Browser type, operating system, IP address, and device identifiers.

We do not collect or store your payment card details. All payment processing is handled securely by Razorpay.

2. 🎯 How We Use Your Information

We use the information we collect to:

• Process your orders and deliver purchased digital content.
• Send order confirmations and download links via email.
• Improve our website, content, and user experience.
• Respond to your support requests and inquiries.
• Send occasional updates about new books or offers (you can opt out anytime).
• Detect and prevent fraud or unauthorized access.

3. 🤝 Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Payment Processors: Razorpay receives transaction data necessary to process payments.
• Email Services: We use email service providers to send transactional emails.
• Legal Requirements: If required by law or to protect our legal rights.

4. 🍪 Cookies & Tracking

PDFMela uses cookies and similar technologies to:

• Keep you logged in to your account.
• Remember your cart and preferences.
• Analyze site traffic and usage patterns (via analytics tools).

You can disable cookies in your browser settings, but some features of the site may not work correctly without them.

5. 🔒 Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include:

• HTTPS encryption for all data transmitted to and from our site.
• Secure, hashed storage of passwords.
• Regular security reviews of our systems.

However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

6. ✅ Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of marketing emails at any time.

To exercise any of these rights, contact us at support@pdfmela.com.

7. 👶 Children's Privacy

PDFMela is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. 🔄 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of PDFMela after changes constitutes your acceptance of the updated policy.

9. 📬 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@pdfmela.com
• Contact form: pdfmela.com/contact